Privacy policy

Privacy Policy

Last Updated: July 15, 2026

At Upasara LLP ("Upasara", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://upasara.in/, use our mobile applications, or purchase products and services from us.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our services.

Personal Information

When you place an order, create an account, contact us, or interact with our services, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment and transaction details
Order history
Customer support communications
Account information

Device and Technical Information

When you visit our website or use our applications, we may automatically collect technical information, including:

Device type
Device model
Operating system
Browser type
IP address
Internet service provider information
Device identifiers
Advertising identifiers
Application usage information
Log data

2. Device Identifiers

We may collect device identifiers and similar technical information to:

Maintain security
Prevent fraud
Analyze service performance
Improve user experience
Provide relevant advertisements
Measure advertising effectiveness

Device identifiers may include information such as advertising IDs, mobile device information, and technical identifiers generated by your device.

3. How We Use Your Information

We use collected information for the following purposes:

Processing and fulfilling orders
Providing customer support
Managing customer accounts
Sending order confirmations and updates
Improving our products and services
Personalizing user experience
Processing payments
Preventing fraud and unauthorized transactions
Sending promotional communications (where permitted)
Analyzing website and application performance
Improving advertising and marketing campaigns

4. Shopify Platform and Third-Party Services

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services.

Shopify may collect and process customer information required to provide checkout, payment processing, security, and store functionality.

Your information may also be processed by trusted third-party service providers, including:

Payment gateways
Shipping providers
Analytics providers
Marketing platforms
Customer support tools

These third-party providers process information according to their own privacy policies.

5. Advertising Partners

We use third-party advertising services to help us display advertisements, measure advertising performance, and improve our marketing activities.

Our advertising partners may include:

Google AdMob
Google advertising services
Other advertising and marketing partners

We use third-party advertising services such as Google AdMob, which may collect device identifiers and usage information to provide personalized advertisements and measure advertising performance.

These partners may collect information such as:

Device identifiers
Advertising identifiers
IP address
Device information
App or website usage data
Interaction with advertisements

You may manage your advertising preferences through your device settings or applicable advertising controls provided by third-party providers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website.

Cookies may be used to:

Remember user preferences
Keep products in your shopping cart
Understand website traffic
Analyze customer behavior
Improve website functionality
Provide personalized advertising
Measure marketing performance

Types of cookies we may use include:

Essential Cookies

Required for website operation, checkout functionality, and security.

Analytics Cookies

Used to understand how visitors use our website and improve performance.

Advertising Cookies

Used to deliver relevant advertisements and measure advertising effectiveness.

You may disable cookies through your browser settings. However, some website features may not function properly.

7. Analytics

We use analytics services to understand how users interact with our website and applications.

Analytics providers may collect information including:

Pages visited
Products viewed
Website interactions
Traffic sources
Device information
Browser information
Usage patterns

This information helps us improve website performance, user experience, and marketing effectiveness.

8. Payment Information

Payments are processed through secure third-party payment providers.

We do not store complete credit card, debit card, or banking information on our servers.

Payment providers process your information according to their own privacy policies and security standards.

9. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

Shopify
Payment processors
Shipping partners
Analytics providers
Advertising partners
Service providers assisting our business operations
Legal authorities when required by law

10. Data Security

We use reasonable technical and organizational measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us and we will take appropriate steps.

12. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain data processing
Opt out of marketing communications
Manage cookie preferences
Request information about how your data is used

To exercise your rights, contact us using the details below.

13. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide services
Meet legal requirements
Resolve disputes
Enforce agreements

When information is no longer required, we securely delete or anonymize it.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Upasara LLP

Email: info.upasara@gmail.com

Website: https://upasara.in/